about / matt
About me
Complicated problems in, simple products out.
I’m a product leader who likes turning complicated problems into products that feel simple.
My background spans enterprise product management, AI-enabled products, workflow automation, UX, civic technology, and hands-on product building. I’ve worked across large organizations and early-stage environments, leading products from ambiguous problems through strategy, discovery, design, implementation, and launch.
At Comcast, I’ve led 0→1 product initiatives across complex customer and operational workflows, including authentication, collections, credit escalations, reverse logistics, and appointment management. That work has helped reduce operational friction, accelerate delivery, and contribute to significant cost savings at enterprise scale.
But I also like to build.
Projects like Juno, Process OS, and Gridiron Island give me a place to experiment with agentic AI, AI-assisted development, product architecture, automation, and new approaches to product decision-making. I use tools like Claude Code, Codex, Lovable, and Supabase to move quickly from an idea to something people can actually interact with.
I’m especially interested in what AI changes about the role of the product manager.
As software becomes easier to build, I believe the real advantage shifts toward identifying the right problems, understanding users deeply, making better decisions, designing trustworthy human-AI interactions, and maintaining clarity as products evolve.
That belief shapes a lot of my work.
Outside of my day-to-day product roles, I serve in product leadership within the Pittsburgh community and help lead Tech Serving Society, a nonprofit focused on using technology for public benefit. One of our funded projects, MedHound, explores how crowdsourced medication availability can reduce the time patients spend searching for medications during shortages.
My path into product hasn’t been completely traditional. My background includes economics, political philosophy, French, software development, product design, operations, sales, and customer experience. That mix has shaped how I approach problems: understand the system, understand the people inside it, and then figure out where technology can make things meaningfully better.
Whether I’m working on an enterprise platform used at scale or building an AI product from scratch, the question I keep coming back to is simple:
What problem are we actually trying to solve, and what is the simplest, most useful product we can build to solve it?
Senior Product Manager at Comcast
I lead product initiatives within Comcast’s Tools, Technology & Experience (TTX) organization, focused on simplifying complex customer and employee workflows through automation, better decisioning, and more intuitive experiences.
My work spans the full product lifecycle, from identifying opportunities and shaping product strategy to aligning stakeholders, defining requirements, and partnering with design and engineering through implementation and launch.
I’ve led multiple 0→1 product initiatives across areas including authentication, collections, credit escalations, reverse logistics, and appointment management. These products operate within complex enterprise ecosystems where improvements to a single workflow can affect customers, frontline employees, operational teams, and downstream technology platforms.
A major part of my role is translating that complexity into experiences that feel simple.
That includes working closely with engineering on API-driven integrations and system dependencies, helping define how products exchange data, connect across platforms, and automate steps that previously required manual intervention.
I work across product, operations, engineering, design, analytics, and business leadership to identify high-value opportunities, align teams around the right problems, and turn those opportunities into scalable product solutions.
Across the portfolio, this work has contributed to significant operational efficiencies, faster product delivery, and eight-figure annual cost savings (team results).
More recently, my focus has expanded into how AI, intelligent automation, and conversational experiences can improve enterprise workflows and reshape the tools employees use to serve customers.
The work has reinforced the product philosophy that guides much of what I build.
The system can be complicated. The experience shouldn’t be.
My background sits at the intersection of product, technology, business, and customer experience.
I started my career in financial services, where I worked on complex customer escalations, regulatory operations, and process improvement. That experience taught me how quickly broken systems create real friction for customers, and how important it is to understand both the business process and the people affected by it.
From there, I moved into startup leadership, product design, software development, and consulting. I’ve worked across operations, sales, UX, front-end development, and product strategy, which gave me a broad view of how products move from idea to execution.
Over time, that experience naturally converged into product management.
Today, I focus on building and leading products that simplify complex workflows, improve customer and employee experiences, and use technology to create measurable business value. My work has included enterprise platforms, workflow automation, AI-enabled products, healthcare technology, civic tech, and personal product experiments.
I also bring a multidisciplinary academic background in economics, political philosophy, French language and culture, engineering studies, and software development. That mix influences how I approach product work: understand the system, understand the incentives, understand the user, and then design the simplest path to a better outcome.
More recently, I’ve focused heavily on AI product management, agentic systems, and AI-assisted product development, both through formal product leadership training and hands-on projects.
The common thread across my career has been a willingness to move between strategy and execution. I’m comfortable defining the problem, aligning stakeholders, mapping the experience, shaping the product, and getting close enough to the technology to help turn the idea into something real.
Outside of work, I’m usually doing one of two things: building something or getting outside.
I’m fascinated by AI and emerging technology, especially the pace at which new tools are changing what one person can create. I genuinely enjoy experimenting with new platforms, building side projects, and seeing how quickly an idea can become something real.
I’m also a big golfer. I like that golf is equal parts mechanics, strategy, frustration, and tiny improvements that somehow keep you coming back. There’s probably a product-management analogy in there somewhere.
When I’m not on a golf course, I’d rather be outside. I enjoy scuba diving, hiking, biking, and boating, basically anything that gives me an excuse to explore somewhere new, get on the water, or disappear from a screen for a while.
I’m also interested in community and civic technology. I enjoy meeting other people who build things, getting involved in Pittsburgh’s product community, and finding ways technology can make everyday problems a little easier.
And when none of that is happening, I’m probably spending time with my family, traveling, watching sports, or looking for a pinball machine I haven’t played yet.
I like learning new things, trying new things, and occasionally getting a little too interested in how something works.